Terms & Conditions

01Strictly Personal & Non-Transferable Ticket

• Nominal Allocation: Each pass, ticket, or reservation is strictly personal to the registered individual. Due to personalized intake screenings, energetic alignment, and safety protocols, tickets cannot be transferred, assigned, gifted, swapped, or resold to any other person under any circumstances.
• No Unauthorized Substitutions: Any attempt to transfer a reservation or send a substitute attendee will result in the immediate revocation of the pass and total forfeiture of all funds paid, without any right to credit, compensation, or dispute.

02Payment Terms, Binding Payment Plans & Default

• Financial Commitment: Registering through a single payment or an installment/payment plan constitutes a legally binding and unconditional financial obligation to ÁMATE LLC.
• Mandatory Completion of Installments: If you enroll in a payment schedule, you are legally bound to complete every scheduled installment in full according to the agreed timeline. Choosing to withdraw, arriving late, departing early, electing not to ingest or partake, or being excused from a session by facilitators for safety reasons does not relieve, reduce, or waive your obligation to settle all outstanding balances.
• Chargeback & Payment Dispute Waiver: By completing your purchase or deposit, you expressly and irrevocably waive any right to file a dispute, claim, or chargeback with your credit card company, banking institution, or payment processor for any non-refundable deposit, fee, or installment paid.

03Medical Intake, Health Screening & The Sole Refund Exception

• Mandatory Pre-Ceremony Screening: Participation is contingent upon submitting a complete, transparent, and accurate medical and psychological intake assessment prior to the event. These ceremonies are wellness and spiritual practices; they do not constitute medical, psychological, or psychiatric care.
• Facilitator Discretion & Safety Clearance: Facilitators review all disclosed health histories, pre-existing conditions, cardiovascular/neurological records, and active medication regimens to evaluate eligibility and safety contraindications. ÁMATE LLC reserves the absolute right to determine eligibility.
• The Sole Refund Exception: If, upon thorough review the facilitation team formally determines that you do not qualify for the ceremony:
  • You will receive a refund of the deposit made, minus unavoidable payment processing fees, administrative transaction costs, and banking merchant charges.
  • This is the single and exclusive circumstance under which any financial refund will be granted.
• Disqualification for Omission or Falsehood: This sole refund exception applies strictly to upfront, candid, and transparent disclosures. If an attendee conceals, misrepresents, or withholds information regarding contraindicated medications, cardiovascular issues, psychological diagnoses, or health conditions, they will be disqualified immediately with zero refund, credit, or reimbursement.

04Strict No-Refund & Cancellation Policy

Except solely for the pre-event disqualification detailed in Section 3, ÁMATE LLC enforces a strict and unconditional No-Refund Policy:

• All Sales Are Final: All deposits, partial payments, installments, and full registration fees are 100% strictly non-refundable and non-creditable under all other circumstances.
• Non-Refundable Circumstances: No refunds, rollovers, or credits will be issued for cancellations or non-attendance resulting from personal, family, or work emergencies; travel or flight delays; weather events; or a personal decision to withdraw or not participate once on-site.

05Participant Conduct, Energetic Alignment & Removal for Cause

• Container Safety: ÁMATE LLC maintains a grounded, safe, and respectful container. All attendees are required to strictly adhere to facilitator instructions, physical boundary guidelines, and containment protocols at all times.
• Right of Revocation: ÁMATE LLC reserves the absolute right, in its sole and exclusive discretion, to revoke access, suspend privileges, or dismiss any participant from the space or grounds at any time, with or without prior notice, if they:
  • Cause disruption, disturbance, or emotional/physical harm to facilitators, team members, or other participants;
  • Engage in abusive, manipulative, hostile, intoxicated, or disrespectful behavior;
  • Consistently operate from an emotional, mental, or energetic state that compromises the safety, integrity, cohesion, or sacred nature of the container.
• No Compensation Upon Removal (Termination for Cause): Any dismissal under this section shall be deemed a termination for cause and will not entitle the participant to any refund, prorated reimbursement, credit, or compensation of any kind. Voluntary departure from the ceremony likewise results in complete forfeiture of all funds paid.

06Nature of the Work & Assumption of Risk

• Intensive Transformational Process: You acknowledge and understand that ceremonial processes involve deep introspection, expanded states of awareness, and intense somatic, emotional, and cognitive releases.
• Voluntary Assumption of Risk: You knowingly, freely, and voluntarily assume all inherent physical, physiological, mental, and emotional risks associated with your participation and presence on the ceremonial grounds.

07Release of Liability & Hold Harmless

To the fullest extent permitted by applicable law, you forever release, waive, discharge, and hold harmless ÁMATE LLC, its owners, directors, ceremony facilitators, agents, contractors, and venue hosts from any and all liability, claims, actions, damages, injuries, or emotional distress arising directly or indirectly out of your registration, presence, or participation.

08Sacred Confidentiality & Media Notice

• Sacred Confidentiality: The ceremonial space is private and confidential. You agree to maintain total confidentiality regarding the identities, personal disclosures, and experiences of all attendees, with zero disclosure on social media, public platforms, or third-party communications.
• Photography & Recording Authorization: You acknowledge that ÁMATE LLC and its authorized media team may capture professional photographs, audio, and video recordings during the retreat, ceremonial experiences, and related group activities for archival, educational, or promotional purposes.
• Right to Opt Out (Privacy Request): Your personal boundaries and privacy preferences are fully respected. You are completely free to request not to appear in any published or promotional media. To opt out, you must notify the ÁMATE team in writing prior to the start of the experience (or inform event coordinators upon arrival) so our team can ensure you are excluded from captured and published materials.